TERMS AND CONDITIONS
The following page contains the terms and conditions of use of the website www.dunya-projects.com/ which offers the sale of digital products and services provided by the owner.
Definitions
To allow for a complete understanding and acceptance of these terms and conditions, the following terms, in both singular and plural forms, shall have the meanings set forth below:
Owner: Malak Marika Serretiello, Torino IT, address priv@dunya-projects.com
Application: website www.dunya-projects.com/
Products:
- Digital products (content and services provided in digital format) sold by the owner.
- Services sold by the owner.
User: any individual who accesses and utilizes the application.
Consumer user: the adult natural person who enters into a contract for purposes unrelated to their entrepreneurial, commercial, artisanal, or professional activities that may be carried out.
Conditions: this contract governs the relationships between the Owner and Users and the sale of the Products offered by the Owner.
Scope of application of the conditions
The use of the Application implies the User's acceptance of the Terms. If the User does not intend to accept the Terms and/or any other notice, legal disclaimer, information published or referred to therein, they will not be able to use the Application or its related services.
The Terms may be modified at any time.
The applicable Terms are those in effect at the time of transmission of the purchase order or request for the supply of a Product.
Before using the Application, the User is required to read the Terms carefully and save or print them for future reference.
The Owner reserves the right to change, at their discretion and at any time, the graphical interface of the Application, the content, and its organization, as well as any other aspect that characterizes the functionality and management of the Application, communicating to the User, where necessary, the relevant instructions.
Purchase through the Application
All Products offered through the Application are described in detail on their respective product pages (quality, features, availability, price, delivery times, ancillary charges, etc.). There may be some errors, inaccuracies, or small differences between what is published on the Application and the actual Product. Furthermore, any images of the Products are for representational purposes only and do not constitute a contractual element.
Purchases of one or more Products through the Application are permitted for Consumer Users.
For individuals, purchases are allowed only on the condition that they are of legal age. For minors, any purchase and/or request for the supply of Products through the Application must be authorized and verified by parents or those exercising parental responsibility.
The offer of the Products through the Application constitutes an invitation to offer, and the order submitted by the User shall be considered as a contractual proposal for purchase, subject to confirmation and/or acceptance by the Owner as described below. Therefore, the Owner shall have, at its sole discretion, the right to accept or reject the User's order without the latter being able to raise any objections or complaints for any reason whatsoever.
The sales contract for the Products is deemed concluded upon the Owner's acceptance of the User's contractual proposal. The Owner will accept the User's contractual proposal by sending an order confirmation to the email address provided by the User, which will include the order date, User details, product characteristics and availability, price or pricing calculation method, as well as any additional charges and taxes, the terms of supply and execution, the methods for exercising the right of withdrawal or its possible exclusion, and the warranty.
The sales contract for the Products is not considered effective between the parties in default as indicated in the previous section. In the event that the product is not available, the Owner will inform the User of the new delivery or supply terms, asking whether they wish to confirm the order or not. It is understood that the contract will be considered perfected regarding the Products.
The sales contract for the Products is not considered effective between the parties in default as indicated in the previous point. In the event that the product is unavailable, the Holder will inform the User of the new delivery or supply terms, asking whether they wish to confirm the order or not.
Purchase method:
The prices always include fees, taxes, and applicable costs.
In order to make the purchase of a Product, it is necessary for the User to register an account.
The request for the User's personal data by the Owner is necessary to access and/or request Products provided on the Application. Payments are made through third-party services and directly by the Owner.
Communications are sent to the email provided by the User.
The offer is binding, and the contract is to be considered concluded at the moment the order is placed.
Promotions and discounts:
A standard business model is utilized, and the products may be discounted through coupons and/or vouchers.
Rights on content (industrial and intellectual property rights)
Politics "all rights reserved" for the content on the Application.
All content of the Application, including texts, documents, trademarks, logos, images, graphics, their arrangement, and modifications, is protected by copyright law and trademark protection regulations. It is not permitted to copy, alter, distribute, publish, or use the content without the specific authorization of the Owner.
The copyright Owner of the Products holds all economic exploitation and reproduction rights, and no one else may use the Products without their permission.
The copyright Owner has the exclusive right to economically exploit the Products by selling them, licensing them, or using them to create derivative Products.
Consumer user rights
Exclusion of warranty: the Application is provided "as it is" and "as available" and the Owner makes no explicit or implicit warranty regarding the Application, nor does it provide any guarantee that the Application will meet the needs of Users or that it will never experience interruptions or be free of errors or that it will be free of viruses or bugs. The Owner will endeavor to ensure that the Application is continuously available 24 hours a day, but cannot be held responsible if, for any reason, the Application is not accessible and/or operational at any time or for any period. Access to the Application may be temporarily suspended without notice in the event of system failure, maintenance, repairs, or for reasons entirely beyond the control of the Owner or due to force majeure events.
Right of withdrawal: no Product or service is offered to which the right of withdrawal applies.
Right of reconsideration (for Consumer users from Brazil): no Product or service is offered to which the right of reconsideration applies.
Guarantees and services following the sale of a Product:
- After-sales assistance: the Owner provides assistance via email, which includes the availability of communication of additional information upon requests from the Consumer user regarding the purchased Product. Requests made to the Owner during the assistance must remain appropriate and formal, maintaining the context of the requests focused on the purchased Product.
Dispute resolution
Resolution of disputes through amicable means: modes of contact and response: please contact the Owner via email (available in the contact information), presenting and describing your complaints. The Owner commits to responding to Consumer users within seven (7) days of receipt.
Limitation of liability
The Owner shall not be held responsible towards the User, except in cases of willful misconduct or gross negligence, for disruptions or malfunctions related to the use of the internet network beyond its own control or that of its suppliers.